...Personal injury attorney 4.5 · 16 reviews San Francisco
The Veen Firm – Injury attorney in San Francisco: Address & Hours
The Veen Firm is a personal injury attorney located at 20 Haight St, San Francisco, CA 94102. With a 4.5 rating from 16 reviews, the firm is recognized in client feedback for taking on complex matters and pursuing outcomes that help injured clients move forward. This page summarizes practical details—address, phone, website, and opening hours—alongside recurring themes from recent reviews to help prospective clients understand what to expect.
These are standard office hours; calling ahead is recommended if you need a specific attorney or are coordinating document drop-off outside of peak times.
About The Practice
As a personal injury firm, The Veen Firm focuses on representing people who have been injured and are seeking compensation through insurance claims and civil litigation. The office’s Haight Street address places it within central San Francisco, making it accessible to clients across the city. Reviews reference a range of injury scenarios—such as motor vehicle collisions, workplace accidents, and premises incidents—indicating experience with claims that can involve multiple parties and insurance carriers. The firm also appears, based on client accounts, to litigate cases in court when needed.
Contact & First Steps
Prospective clients can initiate contact by phone or through the firm’s website. When reaching out, be prepared to share key facts about the incident, the date it occurred, any available reports, medical treatment to date, and insurance information. Doing so can help the team quickly assess whether the firm is a fit for your matter.
What Clients Say
Review content is mixed but trends toward positive, with a recurring emphasis on attorney dedication and case outcomes. Based on the available reviews:
Taking on difficult cases: Reviews frequently mention the firm accepting complex or initially declined cases, including matters turned away by multiple other firms. Clients note that attorneys were willing to investigate challenging liability or insurance issues.
Favorable results and settlements: Customers often note outcomes that exceeded expectations, including successful settlements and verdicts after thorough case development and insurance negotiation.
Compassion and communication: Several reviewers highlight compassionate treatment, patience in answering questions, and ongoing guidance that made a stressful process more manageable.
Litigation capability: Some reviews describe the firm’s readiness to represent clients in court and to identify additional defendants or insurance sources—a factor that can be critical in serious injury cases.
Variability in experience: At least one review raises concerns about communication, case management, and cost transparency involving a specific attorney, indicating that experiences may vary by case and practitioner.
Overall, the balance of feedback suggests a practice known for handling complex injury matters with persistence and strategy, while also noting that clear communication about timelines, costs, and litigation decisions is important to clients.
Location Details
The office is situated on Haight Street in San Francisco. If you plan to visit, consider confirming appointment times in advance, as the firm operates standard weekday hours. For time-sensitive inquiries—such as impending claim deadlines—calling is generally the quickest way to speak with staff.
Who This Firm May Suit
Individuals injured in incidents requiring detailed investigation or multi-party insurance coordination.
Clients seeking a firm with courtroom experience when settlement negotiations are not sufficient.
People who value thorough guidance during lengthy or complex claims.
Note: This page reflects structured details (address, phone, website, hours) and synthesized review themes. For definitive information on services and case intake, contact the firm directly via the phone number or website above.
Photos
Reviews
MS
Michelle Szluk
2025-10-15T20:57:34.793Z
My daughter, niece, and I were victims and severely injured in a hit-and-run car crash coming home from the Taylor Swift Eras Tour concert. We hired William Bandettini at The Veen Firm to help us navigate one of the scariest and complex times of our life. William was patient with our questions, and extremely knowledgeable regarding handling this type of insurance claim. William worked diligently and ensured we received the best possible outcome. It was not an easy task, as the person that hit us is at large with multiple felony charges, the owner of his vehicle had little to no insurance, and our medical bills were extensive. William was diligent and negotiated and secured an excellent outcome for all of us. We are eternally grateful for his dedication and hard work to settling our case. We would definitely hire him again.
SL
Sophie Lin
2025-08-27T20:08:12.903Z
After being turned away by more than ten other firms, we were incredibly fortunate to find Josephine and her team. They immediately understood the unfairness of our landlord and tenant case and took it on with compassion and a true sense of justice.
Within just 10 months, they helped us reach a settlement far beyond what we could have imagined. What really set them apart is that they represent their clients in court, something not every firm offers, and they never charged us a dime until the settlement was finalized.
Josephine, Jenan (their amazing paralegal), and their team are not only smart and strategic but also kind, supportive, and genuinely willing to fight for their clients. What could have been an overwhelming and unpleasant process felt manageable because of their guidance and care. We still feel blessed to have had their help and cannot recommend them highly enough.
SG
Stuarto G
2025-02-23T16:55:23.645Z
I had a slip and fall case in a store and suffered a cracked patella. (Kneecap). I was rushed into surgery and had screws and wires installed to be able to walk again. I hired a primary attorney who had NO federal court experience, so Elinor Leary was hired as a secondary lawyer. Since I moved out of state we had a video conference. Ms. Leary very firmly stated if I went to court, I would get nothing. She appeared congenial at some points followed by bouts of hostility and belligerence. At no time was I informed about the weight of oral agreements versus written agreements or anything else regarding legal information. I turned over the disbursement of the Award funds to the Veen Firm because my primary attorney seemed untrustworthy and didn't appear to be even rational at times. He tried to talk me into getting a second operation even though at the time the Doctor didn't want to risk making it worse. Eventually I went back to the Doctor and he said I would now require a knee transplant. Ms. Elinor Leary arranged a video chat with the Doctor allegedly and he confirmed the diagnosis. They then came to me and told me deadlines had passed and the video chat was meaningless. The video chat was $1000. They did not perform the simple task of checking the alleged deadlines beforehand. My primary attorney informed me he was keeping the $1000 anyway in a defiant, mean spirited way. This is why I turned the responsibility of disbursing the award money to the Veen Firm. Our relationship had become strained due to the fact I did not believe they were doing business in good faith. A few other attorneys I talked to and saw the paperwork seemed to concur. I am concerned this behavior is made even sadder because most of us are older, weakened and/or injured. And what about the families of these people, many of which include young children. The "system", as others have noted, has some serious glitches allowing these types of people to operate in this manner. There were other issues as well. Very unhappy with the results, integrity and competency of this firm and Ms. Leary.
JC
John Comerford
2025-02-20T16:09:57.794Z
In 2019 our firm took on representation of a client who had sustained multiple traumatic injuries in an accident at his workplace in which he was crushed between a truck and a cargo container. It soon became clear that in spite of our firm’s experience this case was simply too complex for us to handle efficiently, so I contacted Elinor Leary of the Veen firm and asked for help. I knew that the Veen firm had the experience and reputation to handle even the most complicated cases, and they absolutely did not disappoint. For five years they worked the case, successfully bringing in defendants and insurance sources few other firms could possibly find. They showed how a top tier law firm works, and their results were nothing less than astounding. The result was far, far better than we had expected, and our client is now financially secure and able to move forward with his life. In addition to their great legal work, the Veen firm was always available and helpful, and we all felt that we were in the best of legal hands. If you are an injured person or a law firm that needs some help with a personal injury or defective product case, I strongly recommend that you contact the Veen firm and discuss your situation with them. I believe they are the best accident and injury firm in California, and I can guarantee you will not regret talking with them about your case.
HF
Harvin Ferrer
2024-10-09T01:12:53.303Z
I had the privilege of working with Attorney Theo at The Veen firm, and I cannot express enough gratitude for his unwavering dedication, compassion, and belief in justice. After being turned down by nearly 30 attorneys and told repeatedly that pursuing my father’s case was pointless, I was on the verge of giving up. Hospitals denied any wrongdoing, and others dismissed the case as unwinnable. But Attorney Theo was different.
From the moment he took on the case, he believed in the truth and the fight for justice. Without asking for anything in return, he stood by my side when no one else would, giving me hope when I felt most defeated. His kindness and understanding, paired with his expertise, proved to be exactly what I needed. In the end we won the case.
Attorney Theo isn’t just an extraordinary lawyer; he’s a true advocate for people like me—ordinary individuals fighting for justice in the face of overwhelming odds. His dedication brought justice to my family, and I truly believe he was an instrument sent to help in our darkest hour. He restored my faith in the legal system and in the power of good people making a difference.
If you’re looking for an attorney who will fight for you with heart and skill, look no further than Attorney Theo. I am confident that he will continue to help many others find justice and peace, just as he did for my family.
Thank you, Theo, for being a beacon of hope and for proving that justice isn’t only for the wealthy, but for anyone brave enough to seek it.
With deepest appreciation, Harvin
PG
Paul G
2024-09-30T12:50:50.975Z
Josephine Alioto and her team at Veen Firm did a wonderful job. She immediately tuned into all the details of my case, while she and her associate Jessica Ng Othon were very thorough with everything. What they put forth showed me that they invested a lot of time and and effort into their work. In the end, through mediation, Josephine got me a very decent settlement for my constructive eviction lawsuit.
AM
Angel Martinez
2024-04-25T19:46:18.606Z
I had such a positive experience working with the Veen firm, specifically with William and Anthony. I felt like they invested in my case and treated me with care. They showed so much patience and professionalism I highly recommend. Thank you so much, Veen Firm!
NL
Norman Mac Leod
2024-04-11T22:38:50.934Z
Awesome legal representation.
EF
Elisabeth Fuhrman
2023-05-13T03:57:21.342Z
My husband and I were very fortunate to have met Theo Emison and have him represent us in a medical malpractice case. He made a very painful situation more bearable and our lives less stressful .
Theo is not only knowledgeable and an expert in his field, but he is very thorough, timely in his responses to questions that we asked, accommodating, caring, and compassionate as well.
We felt well cared for by Theo during our depositions with the opposing counsel. Theo was able to get us a good settlement, and avoid litigation as well! We can’t express our gratitude enough for everything he did for us. It was a pleasure meeting and working with him.
CJ
Catherine Jacobson
2023-02-27T14:53:47.859Z
Theo represented our family in a lawsuit against the City and County of SF. It was an emotional case as it involved the death of our father. From beginning to end, Theo demonstrated an extraordinary amount of compassion, professionalism and competence that made us feel like we were in very good hands. He earned our complete trust by handling our questions, concerns and doubts with patience and honest information. He guided us through an extremely difficult process with poise and grace. We felt that he engaged us in a true partnership to meet our goals of holding CCSF accountable and enacting policy change at CCSF to minimize the chance that a similar harm would come to other citizens of SF in the future. We highly recommend Theo and his team.
LM
Lovely Msp
2020-06-11T23:53:47.420Z
In August of 2016, my husband had a catastrophic and life changing injury on his job. Initially he was not mobile, the Veen Firm traveled from San Francisco to the Central Valley to review his case. From the onset, they were compassionate, professional, and thorough. In the almost four years of our case they were always available to answer questions and concerns, and on a few occasions, they were able to recommend particularly useful resources to navigate aspects of the case that did not involve them. Every encounter we had with any member of this team always left us feeling well cared for, and well represented. Entering the litigation and negotiation phase of our case was an experience I can not quite put in one word. The level of respect and prestige that follows them into a room is palpable, and rightfully so. Their knowledge, level of professionalism and integrity can not be surpassed. A special thank you to Clifton and Elinor for seeing us through to a successful ending. Our family is forever thankful.
TW
trudy WEINS
2020-06-11T01:34:26.031Z
hello, id like to give a shout out to the veen firm today especially Elinor my attonery she helped represent myself and my my existing attonery ben scott . ben asked her to come onboard to help with my lawsuit and help deal with the wretched insurance companies that were doing everything they could to not settle with me. Elinor my attonery at the veen firm in san Francisco is a pit bull she goes straight to the juggler and does not back off shes very sharp honest and knows her stuff when it comes to personal injury . she doesn't mess around. she had only 2 days to familiarize herself with my case and met my existing attonery and I in court the following Monday. WOW! she was amazing ! my case was settled in the next 5 months. I highly recommend her . she quick stealth and knows her stuff !!!! thank you Elinor you the best .
CC
Christopher Corbo
2020-01-15T00:31:44.244Z
The Veen firm is the most honest, trustworthy law office I have ever dealt with. The Veen firm changed my life and the lives of my family in the most positive way possible. When I was at my worst in life. They came and lifted me up. They protected me and represented me from start to finish. They fought hard and made sure I was fully informed and updated every step of the way. I had the pleasure of having Mr. Veen personally represent me along with Kevin Lancaster and Kimberly Wong. Kevin and Kimberly made the drive from San Francisco to my home in Milpitas, Ca to speak with me in person. The feelings I had from the first encounter to the last was warm genuine and everlasting. I never felt like a client or a paycheck. I was treated like family from day one. We won our case and I couldn’t be happier with the outcome.
CW
Cl Wms
2019-10-31T20:34:36.132Z
From my initial meeting, the energy was sincere and positive, I was confident and believed the firm would do their utmost to ensure a victorious outcome. I trusted them to make a bad situation better. The team always professional, kept me informed with status updates and developments regarding my entire case. They made themselves available to answer my questions with honesty and patience. I trusted their assurances
The team lead by attorney, Anthony Label worked tirelessly and thoroughly anticipating anything the defense might present. When the trial did begin, my legal experts were ready; they had all bases covered. I was amazed by the level of detail, precise research and expertise involved in preparation for trial; we were ready for trial.
I have nothing but praise and gratitude for Anthony and his team and the Veen Firm. I feel like the entire firm collaborated bringing strategies that garnered the case’s successful victory. Our case won!
The Veen Firm is dedicated to professional excellence, integrity and committed to trust and honesty between client and attorney during a challenging event.
KS
Kayhan Sharifzada
2019-06-29T21:32:26.632Z
Incompetence, disingenuous, and superficial are traits reflecting the Veen firm.
There's a saying "all lawyers go to hell" and I never understood what that meant until my experience with the Veen firm. I was involved in a personal injury incident and my case was referred to the Veen firm from another lawyer in Sacramento.
I had signed a contingency-based contract with Elinor, the primary lawyer who would be representing me. Throughout the 3 years of representation, she was very much absent and my communications/interactions were mostly with her minions, Alexandra, Jennifer, and Alice. You would think they would inform Elinor or Elinor requesting to be updated but clearly me of that had occurred as I'll go more into detail below.
Throughout my interactions with them, I would be doing most of the work providing them all the documentations from my health providers and more. It felt like I would have to initiate the engagements to get updates which was very frustrating. You don't know what sleazy lawyers do and why their costs are so high because you have no viability and have to trust they're doing their job with utmost competence.
The legal process is intense, exhausting, and broken. The Veen firm hardly prepared me, my family and friends, and witnesses of what to expect. Their was lack of communication from the Veen firm to them and the inconveniences they endured by the Veen firm reflects how terrible the firm operates.
The Veen firm legal team led by Elinor were outperformed and outmaneuvered by their defense counterparts in every way. What's most embarrassed they were outclassed by a man who looks like a slimy car salesman. It felt like the defense team put more effort to representing the insurance company by researching my medical providers, social media, and etc. than mine which was disheartening because I should have followed my heart and fired Elinor and the Veen firm prior to trial.
Their strategy was a failure and they would not take my advice in further exposing the client's destruction of evidence and lack of witnesses. If you hire attorneys to represent you, they should be open to listening to your suggestion. Clearly, they were fixed on their own way which had a disastrous result.
What was the nail in the coffin was finding out not one but TWO of my health providers whom the Veen firm used as witness had a felony and misdeamonor records the defense had brought up. HOW do you not do your research?! I had to find out in trial which left me completely demoralized. What was the Veen firm doing all this time?
Although we had a winning verdict, this whole ordeal was not worth it. The Veen firm hardly gave me any expert advice or guidance. Post-trial, they showed their true colors. I was clearly upset of their performance and more importantly, the service they provided. I had involved family friends who are sound lawyers and they asked the Veen firm tough questions which they could not answer. This is when the Veen firm showed their true colors. They should have done their work which was stipulated in the contract. They were more focused on expensing Starbucks coffee than doing actual research and work.
Because of the outcome of the case, I was filing for application of f arbitration on disputing their ridiculously high costs and fees. Fortunately, they had adjusted the costs and fees which indicates their incompetence and failure to provide the service that was disclosed on the contract we had signed.
I recommend those who are ever looking for representation (my heart goes out to you) to hold these opportunistic and superficial lawyers's feet to the fire. Be sure you stay on top of them. Do NOT put your unconditional trust in them thinking they will look out for your best interest. They only look at their bottom line and see you as $$$.
