Privacy Policy
Last updated: 2025-10-28
TalkToAttorney (“we,” “our,” or “us”) provides a directory and educational content to help people find and compare attorneys. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors, account holders, attorneys, and other users of our site.
Information We Collect
- Identifiers: name, email address, IP address, device identifiers, and cookie IDs.
- Contact/Account data: messages you send us, support requests, profile claim details, and account preferences.
- Directory content: attorney or firm information sourced from public records, firm websites, bar associations, or direct submissions.
- Usage data: pages viewed, links clicked, search queries, referrer, approximate location (derived from IP), and timestamps.
- Device data: browser type, operating system, screen size, language, and similar technical details.
- User content: reviews, ratings, and feedback you choose to submit (where available).
- Inferences (limited): basic interest segments derived from on-site activity (e.g., practice areas viewed).
Sensitive information: Please do not submit confidential legal details, health information, government IDs, or financial data through our forms. If you do, we will process it only as necessary to handle your request and then delete or minimize it.
How We Use Information
- Provide, maintain, and improve the site and its features.
- Operate search, ranking, anti-spam, and safety systems.
- Respond to inquiries, process profile claims/edits, and provide support.
- Customize content and measure performance of pages and listings.
- Detect, investigate, and prevent security incidents and abuse.
- Comply with legal obligations and enforce our Terms.
- Show advertising and sponsored placements (see “Advertising & Analytics”).
Legal Bases (EEA/UK only)
- Contract: to provide requested services and support.
- Legitimate interests: directory accuracy, site security, analytics, and showing relevant content.
- Consent: where required for cookies, marketing, or collecting optional data.
- Legal obligation: compliance and record-keeping requirements.
Cookies & Similar Technologies
We use cookies, local storage, and similar tools to operate the site, remember preferences, run analytics, and support advertising. You can manage preferences via your browser settings and our controls:
- Cookie Preferences (consent/opt-out where available)
- Do Not Sell or Share My Personal Information (CPRA)
Advertising & Analytics
- We may work with analytics providers to understand site usage and improve performance.
- We may show ads and sponsored listings. Ad partners may set or read cookies and collect limited data to measure ad performance and show more relevant ads.
- You can use browser/device settings, industry opt-out tools, and our Privacy Choices page to limit targeted ads where applicable.
How We Share Information
- Service providers: hosting, security, analytics, email, and moderation vendors bound by confidentiality obligations.
- Public content: reviews or profile data you choose to publish may be visible to others.
- Legal and safety: to comply with law, enforce our terms, or protect rights, safety, and property.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
We do not sell personal information in the traditional sense. Under certain state laws, sharing for targeted advertising or cross-context behavioral advertising may be considered a “sale” or “share.” See Privacy Choices for opt-out options.
Data Retention
We keep information only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. Retention periods depend on the type of data and use case (e.g., support tickets vs. published directory content).
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the information we process. No system is 100% secure; please use caution when sharing information online.
Your Privacy Rights
Your rights vary by region and may include:
- Access, correction, update, or deletion of your information.
- Portability (copy of your data in a usable format).
- Restriction or objection to certain processing (EEA/UK).
- Withdrawal of consent where processing is based on consent.
- Opt-out of targeted advertising or “sale/share” where applicable.
Submit requests via privacy@talktoattorney.com or use Privacy Choices. We may need to verify your identity and request additional details to process your request.
State Notices (U.S.)
California (CPRA) and similar state laws (e.g., Colorado, Connecticut, Utah, Virginia, etc.) grant rights to residents including access, deletion, correction, and the right to opt-out of “sale/share” and targeted advertising.
- Categories collected: identifiers; internet or network activity; geolocation (approximate); professional information (for attorneys listed); user-generated content; inferences (limited).
- Purposes: as described in “How We Use Information.”
- Sources: you, your device, publicly available records, third-party data providers, and business partners.
- Disclosures: to service providers, analytics/ads partners (for limited purposes), and as required by law.
- Opt-outs: use Do Not Sell or Share and adjust cookie settings.
You may designate an authorized agent to make requests on your behalf subject to verification requirements. We will not discriminate against you for exercising your rights.
International Transfers
Information may be processed in the United States and other countries with different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.
Children’s Privacy
Our site is not directed to children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.
Third-Party Links
Our site may contain links to third-party websites. Their privacy practices are governed by their own policies, not this one.
Profile Claims, Edits, and Removals
Attorneys or firms may request to claim, edit, or remove a listing by contacting support@talktoattorney.com. We may request verification, and we balance privacy interests with our legitimate interest in maintaining an accurate public directory.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date. If required by law, we will provide additional notice or seek consent.
Contact Us
For privacy questions or requests, email privacy@talktoattorney.com. For general support, email support@talktoattorney.com. For press inquiries, email press@talktoattorney.com.