...Personal injury attorney 4.9 · 114 reviews San Francisco
Sally Morin Personal Injury Lawyers – San Francisco Injury Attorney: 24/7
Sally Morin Personal Injury Lawyers is a personal injury law firm serving San Francisco from its centrally located office at 1857 Market St, San Francisco, CA 94103. With a strong reputation reflected in a 4.9 rating across 114 reviews, the team provides around-the-clock availability to assist clients after accidents, including pedestrian and traffic-related injuries. Their website offers detailed case information and intake options, and the firm can be reached directly by phone for urgent inquiries at any time.
This 24/7 availability means prospective clients can initiate a consultation and get guidance promptly, which can be especially important for time-sensitive personal injury matters following an accident.
Overview and Services
The firm focuses on personal injury law, helping clients navigate claims, communicate with insurers and medical providers, and pursue fair compensation. The team’s approach, as described by clients, combines thorough case coordination with clear, practical guidance—useful for individuals balancing medical recovery, work, and family needs after an incident. From the first contact, the attorneys aim to clarify expectations, outline next steps, and handle complex administrative details that can otherwise overwhelm an injured party.
Planning & Crowd
Availability: Open 24/7 for calls and inquiries, supporting urgent post-accident questions and timelines.
The continuous availability helps clients connect with an attorney quickly to understand immediate options—such as preserving evidence, documenting medical treatment, and managing initial insurance communications.
What Customers Say
Reviews frequently mention several consistent themes about the client experience at Sally Morin Personal Injury Lawyers:
Responsive communication and clarity: Clients often note that the team responds quickly to questions, explains the process in plain language, and sets clear expectations from the start. This clarity helps reduce stress during the claims process.
Compassionate, client-centered approach: Many reviewers describe the attorneys as empathetic and patient, emphasizing that they felt listened to and supported while recovering from injuries and managing daily obligations.
Thorough case handling and follow-through: Feedback frequently highlights meticulous attention to detail—such as coordinating with healthcare providers and keeping all billing and documentation organized—so clients don’t have to manage administrative burdens alone.
Effective for pedestrian and traffic-related cases: Multiple recent reviews reference pedestrian accidents, with clients praising the firm’s experience and steady guidance through negotiations and legal steps specific to these incidents.
Positive outcomes and proactive strategy: Clients commonly report satisfaction with settlements and appreciate that the attorneys remain persistent with opposing parties while keeping the client updated on progress.
Several reviewers specifically mention working with attorneys such as Rebecca, Annie, Amber, and Carmen, noting that the team’s consistency, professionalism, and transparent advice were key reasons they chose and stayed with the firm. Recent experiences from late 2024 underscore the firm’s continued responsiveness and effectiveness.
How to Get Started
Prospective clients can reach out by phone or through the firm’s website to request an initial consultation. Having details on hand—like the date and location of the accident, insurance information, and available medical records—can help the team assess the situation more quickly. The firm’s continuous hours mean inquiries can be submitted at any time, with follow-up tailored to the urgency of the matter.
Why the Location and Hours Matter
Being situated on Market Street in San Francisco provides convenient access for local clients, while the 24/7 schedule ensures immediate guidance is available when it’s most needed. Reviews suggest this combination—central location, always-on availability, and a methodical approach to case management—helps clients feel supported from the first call through to resolution.
For those seeking a personal injury attorney in San Francisco—especially after a pedestrian or traffic-related accident—the firm’s track record of attentive communication, careful documentation, and diligent follow-up is frequently praised by past clients. To learn more, visit the website or call for immediate assistance.
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Reviews
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Mary Naficy
2025-10-07T17:01:19.393Z
Annie L. Heller, partner at Sally Morin Personal Injury Lawyers, represented me in my claim for compensation from the driver who hit me with her car when I had the right of way in the pedestrian crossing. Ms. Heller was meticulous in her approach, collecting data and reaching out to check with the various healthcare people who had billed me. Throughout the months-long undertaking, she impressed me with her professional and calm handling of the issues. For the successful resolution of my claim, I recommend her highly.
MP
Matt Perricone
2025-09-06T18:25:28.954Z
I got hit by a car as a pedestrian in November of 2024 and found a recommendation for Sally Morin attorneys through Reddit. I'm glad I chose to go with them. I was talking to about 6 different attorneys and they are all different in how they speak to you as a potential client and what their priorities and strategies are.
I think I was most impressed in speaking to Rebecca during the vetting phase with how upfront she was about how my case would be handled and what to expect. Ultimately that candor and her not trying to rush me into choosing an attorney like most of the other lawyers did convinced me to choose her firm.
Rebecca and Amber handled my case and they were great. Everything went fairly smoothly in dealing with them. It was easy to contact them and they were very responsive to questions and concerns I had. They made the process of dealing with the legal aspect of my accident very easy which was so important to me because other areas like dealing with my employer and my health insurance and medical providers were not easy.
When you're trying to recover, heal physically, deal with the emotional and mental aftermath, balance family and work obligations post accident its so important to have attorneys who understand and work hard for you while also having empathy and compassion and Rebecca lived up to that for me. I would highly recommend Sally Morin Personal Injury Lawyers to friends and family based on my experience with Rebecca and Amber.
KF
Kate Flynn
2025-08-05T17:33:53.484Z
I highly recommend Sally Morin Personal Injury Lawyers! I worked with Rebecca and Carmen, and they made the process so much easier than I imagined it would be! They were kind, knowledgable, and SO on top of all details of my case. There were many pieces that I thought that I'd have to do myself... but they took care of everything and always followed up promptly; plus, they were clear and helpful with next steps along the way.
They truly listen and strike the perfect balance between being compassionate & patient and making sure that you get the best results as soon as possible. In my case, the defendants were really dragging their feet, but Rebecca and Carmen stayed on top of them and kept me apprised of all progress. I especially liked that they took my preferences and desired outcomes to heart, yet they were always open to sharing their advice, experience, and opinions when I was unsure. They explained things simply and completely without being patronizing or overly wonky; they were always clear about the big picture without making the situation seem overwhelming. Most importantly, I was very happy with the settlement I got! If you need a personal injury attorney, make them your first call!
LL
lou
2025-08-02T01:06:57.342Z
I was 19 years old and a pedestrian when I was hit by a car in a random accident in my neighborhood. I wouldn’t have had a clue what to do without Rebecca from Sally Morin. She was communicative, kind, and patient with my busy schedule as a college student. Every step of the way I felt informed and that my concerns and wishes were respected. I was so happy I went with them, you will be too. Thank you Rebecca and Sally Morin!
SK
Sanjit Kalapatapu
2025-07-24T06:30:42.464Z
Annie and Carmen were very easy to work with, and made the whole process as seamless as possible. Would definitely recommend them!
DM
David Miron
2025-05-26T00:13:32.143Z
Rebecca was immensely helpful in explaining issues related to insurance and cycling accidents. I really appreciated her patience and thoughtfulness!!
SS
Se'Quoia
2025-05-08T20:05:13.864Z
I called this law office yesterday after reading some great reviews. The assistant who took my call was very nice ( her name started with a "L"). Patient & very empathetic. I only gave her a short summary of everything because she advised me to hold off on a lot of information due to her not being able to give illegal advice. I never received a phone call or a consultation. I received an email with five questions that I needed to answer, including a police report. The response that I received was that they were not able to assist me Because they only assists with clients who basically need surgery. I'm not sure how they came about that conclusion, when no one reached out to me to get the specifics. Second I read multiple reviews with other clients who didn't even get surgery. According to Rosa the office manager, they pick and choose on which cases to take. I just spoke with her and she was a bit short to speak with. I asked her how her day was and she ignored that until I asked her a second time.
12:43pm Annie Heller call to apologize for not having the full. Facts that she needed Before she chose not to take my case and that is unacceptable. She did apologize. However, reading a bunch of the reviews, it seems like this firm went above and beyond for other clients. And I didn't even get a chance to get one phone call, to hear my whole story, not to mention, I do need surgery, but if you took the time to listen to me with a phone call, then you would have heard Everything before just deciding not to take my case.
The 2 stars are for the assistant who took my call. Because again, she had excellent customer service and I asked Rosa for her name So that I can give her a shout out, and Rosa acted as if she did not know her name and because it is an answering service. However, I was still told that someone was going to tend to me and listen to me. But I couldn't even get a phone call consultation. All I got was an email and answer five questions that I needed to answer before they chose not to take my case. In which I have neck, back, knee injuries, and so much more. I was given referrals by Annie but I will continue to look at other options on my own.
BELOW IS THE RESPONSE THAT I RECEIVED FROM Annie:
Thank you for contacting our office with regard to your personal injury case. We have reviewed the information you provided, and have determined that we will be unable to represent you, but we wanted to point you in the right direction.
Currently, our firm only takes on a small number of cases so that we can provide a very high level of service to our clients. With our current solid caseload, the cases we are accepting involve extensive bodily injuries, including broken bones and injuries requiring surgery. Obviously, our bandwidth for new cases fluctuates over time, but we hope you understand our reasons for limiting the cases we are currently taking.
However, we can highly recommend a few of Sally's colleagues who handle a wider range of personal injury cases.
I am sorry if you felt frustrated. We are a small firm so we do our best to get the information we need, evaluate the case, and then respond to each person as soon as we possibly can (usually within 24 hours) so that they can decide how to proceed forward. We never want people to feel dismissed, so I apologize! We also do not share any personal information and what you provide us is kept confidential.
When looking at the police report, the report explained there was minor damage to each vehicle, and that you declined transport to the ER, so I did not expect there to be more medical treatment beyond what you mentioned. But I am happy to take a second look at everything if that would help? If a phone call would be more helpful, we can schedule one so that I have all of the information.
RE
Robin Eubank
2025-04-25T15:09:50.005Z
Was looking for a personal injury lawyer after a serious car accident and the folks here were truly phenomenal. They were professional, considerate, and transparent throughout the whole process, even before I had signed on with them. Highly recommend their services, they went above and beyond for me!
SW
sid walk
2025-04-25T00:25:55.617Z
So I was recently represented by Annie H., of Sally Morin, and I gotta say she didn’t do a good job. She did a FANTASTIC job. She moved my case along quicker than I expected, kept me in the loop as things moved along, and wrapped it up months earlier than I thought she could’ve. AND she got me a more generous settlement than I expected (Hell Yeah!!!) Hopefully I won’t need their services again, but if I did, I won’t hesitate to give them a call.—You Rock Annie!!! (you too Carmen)
AR
Amy Ragsdale
2025-03-30T22:03:02.629Z
I can't recommend Rebecca at Sally Morin Personal Injury Lawyers more highly. Rebecca is transparent, honest, and client-centered in a way that was completely different from the other firms I considered. Rebecca broke down what can feel like a very opaque process, and helped me understand my options in an approachable way. It was immediately clear that Rebecca's advice and guidance centered around my personal best interest, not what would make her firm the most money. Thanks Rebecca and team!
YR
Yvette R
2025-03-11T16:12:14.628Z
Rebecca established credibility with me by being straightforward, she does not resort to scare tactics that other injury lawyers tend to use to sell their services. She navigated the process with candor and efficiency, I highly recommend working with Rebecca and her firm.
KJ
Karen johnson
2025-02-15T00:04:30.102Z
When I got into my accident I was really not looking for an attorney, however I became frustrated with the other parties insurance company. I then went online and found Sally Morin Law and called for a free courtesy consult. Annie quickly called me back and spent 30 minutes explaining the attorney process. This made my decision easy,,, an All female attorney group certainly did not disappoint. Annie and her team (Amber) were on the case immediately, making calls, sending emails and dealing with the other party insured (or lack of insured). I’m so pleased to have had this incredible team of ladies to help me through this process. They did all their professional expertise, none of which I was capable of. They advocated for me in every way from medical bills, insurance liens, med pay, demand letters, phone calls, emails etc. All I needed to do was send receipts, and most importantly focus on getting better. Thank u team for all u have done. I am grateful for so much,,, and I can say that making that first phone call was the best decision. Keep up the great work and helping others
Sincerely
KJJ
MB
Michael Basti
2025-02-10T20:25:35.545Z
I unfortunately got injured in an auto accident and called a bunch of different attorneys with little to no help. I called Sally Morin Law and got help from Rebecca who was absolutely fantastic. She was there every step of the way to help and Isn’t just trying to make a quick buck. She took her time with me and went out of her way to help out. Thanks for all the help Rebecca!!
RR
R A R
2025-01-26T00:43:46.831Z
I was t-boned by someone who ran a red light, totaling my car and sending me to the hospital with multiple breaks to my pelvis, among other smaller injuries. Once released from the hospital, I was confused, angry, and extremely anxious about what to do next. A friend encouraged me to seek legal help, and I found the team at Sally Morin. I was drawn to their all-women team, and immediately felt assured that I was in good hands. They took the reigns on handling everything, leaving me significantly more relieved to rest and heal like my body needed. With their help, the case was settled within four months of the accident, and I can now move forward with my life and leave this behind me. I would absolutely recommend the team at Sally Morin to anyone in a similar situation!
JZ
John Zientek
2025-01-24T19:53:41.129Z
I was injured while riding my bicycle and a friend recommended Sally Morin Personal Injury Lawyers. In my experience, they made the process transparent and smooth, allowing me to focus on recovery — they were professional, empathetic, and effective! Rebecca and Carmen made a difficult time much less stressful.
JL
Jimmy Lu
2025-01-07T04:28:28.607Z
My mom was in a car accident and was badly injured. We wanted her to focus on her recovery without the worries of medical bills and dealing with multiple insurance companies so we hired Sally Morin Lawyers. Fortunately we received Annie Heller who showed strong ownership of the case, dealing with all communications from medical to slow moving insurance companies. Annie and team helped us settle the case with money in my mom’s pocket, but more importantly helped all of us not worry about anything besides my mom’s recovery. thank you!
SY
Shannon Yu
2025-01-01T18:01:27.275Z
Carmen and team at Sally Morin are the best. Having Carmen and her team for my personal injury case is one of the lucky thing for me in 2024
Carmen is a very capable law professional. she is expert in her domain, also she is very skillful in finding the key information.
Carmen is also a compassionate and kind person, she listened and also put my interests in priority. At the same time she patiently explained to me the law information.
Carmen is also very good with execution, the whole process she is proactively driving it towards the satisfactory result
What more can you ask for a lawyer who is capable, professional, kind, effective and efficient.
DD
Dee49ful
2024-11-01T22:07:53.200Z
I was very fortunate that, by pure luck, I found Sally Morin’s firm online. It wasn’t recommended to me by anyone, but I now want to recommend them to EVERYONE, especially my fantastic attorney, Annie Heller. Annie was compassionate, honest, attentive, and responsive to my calls and emails. Throughout the entire process of my claim, I felt completely supported by her, and even after my case was successfully settled, she followed up with me. Thank you Annie, for your exceptional legal service!!
JP
Jim Punzenberger
2024-08-26T19:57:01.844Z
Unfortunately, in my life I've had the need to use multiple Attorneys, what I like most about my experience with Sally is she's NOT an a-hole! Unlike like other lawyers I used in the past. She's compassionate and communicates well in non legal speak.
PM
Phil Macedo
2024-08-21T02:09:31.246Z
Rebecca and the team at Sally Morin are awesome, plain and simple! Honestly, they were the only legal representation that didn’t make me feel slimy after the first conversation. I was thrilled to work with them on my injury case after realizing it was more than I could handle dealing directly with the other party’s insurance myself. They advocated for me and my family, going into incredible detail and crafting a great strategy for what to do next. The end result was a pleasant surprise, far exceeding my expectations.
Rebecca and the team definitely earn their share by providing amazing value. They’re also no-pressure, which was refreshing compared to other lawyers I contacted before choosing Sally Morin. Their priority was making sure I was always informed and knew exactly what was going on, every step of the way.
If something happens again, Rebecca and Sally Morin will be my first call—and I’m sure there will be a multitude of emails to follow! :P
